Frequently Asked Questions - BotWater Assets & Wealth Management

How do I open an account?

Opening an account is easy! Simply click on "Register" and fill out the online application form. You'll need to provide personal information and upload identification documents. Once submitted, your application will be reviewed within 24 hours.

What documents do I need?

You'll need a valid government-issued ID (passport, driver's license, or national ID), proof of address (utility bill or bank statement), and your Social Security Number or Tax ID.

Is my money safe?

Yes! All deposits are FDIC insured up to $250,000. We also use bank-grade encryption and multi-factor authentication to protect your account.

How do I transfer money?

You can transfer money through online banking, mobile app, or by visiting any of our branches. Internal transfers are instant and free.

What are the interest rates?

Interest rates vary by product. Savings accounts earn up to 3.5% APY, while fixed deposits can earn up to 5.5% APY depending on the term.

How do I contact customer support?

You can reach us by phone at (866)-797-2103, email at info@botwateraccess.com, or through the live chat feature in your online banking dashboard.